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Event Agenda and Speakers
(Day – 1 – The 20th of February 2025)
08:30 AM
Registration
First Session Theme: Environmental thoughts and story
9:00 AM
Fireside Chat: Leadership in Service Excellence
- Exploring the role of emotional intelligence in fostering service excellence.
- Discussing strategies for creating a customer-centric culture in businesses.
- Analyzing the intersection of leadership and customer experience management.
Moderate By: Ali Al Kamali Speakers and Panalists: Ali Al Kamali
2nd Sessions Theme: Management and Technology
9:00 AM
Fireside Chat: Leadership in Service Excellence
- Exploring the role of emotional intelligence in fostering service excellence.
- Discussing strategies for creating a customer-centric culture in businesses.
- Analyzing the intersection of leadership and customer experience management.
Moderate By: Ali Al Kamali Speakers and Panalists: Ali Al Kamali